Understanding Team Engagement in Hybrid Work Environments

A doctoral research study exploring how middle managers shape team engagement in hybrid teams through everyday practices and team-level subcultures.

Hybrid work has changed how teams connect, collaborate, and stay engaged. While many organizations continue to refine their hybrid work models, an important question remains: what do managers do that helps teams stay engaged in this environment?

This doctoral research study examines how middle managers’ day-to-day practices may influence team engagement in hybrid work settings. It focuses on how trust, support, communication, psychological safety, and meaning may shape the experience of team members working across in-person and remote contexts.

The goal is to generate practical insights that may help organizations strengthen engagement in hybrid teams.

Why This Research Matters

Hybrid work offers flexibility, but it can also create challenges for communication, cohesion, trust, and team connection. Middle managers often play a critical role in how team culture is experienced on a daily basis, yet their influence in hybrid work settings remains underexplored.

This study aims to contribute both practical and academic insight by examining how middle managers may help create conditions that support stronger team engagement in hybrid work environments.

Who This Study Is For

This study is designed for knowledge-based service organizations operating in hybrid work environments.

• Middle managers leading hybrid teams
• Team members working in hybrid arrangements
• Organizations seeking to strengthen engagement, trust, and team effectiveness
• Leaders interested in evidence-informed insights into hybrid team management

What Participation May Involve

Participation may include a confidential online survey and, for some participants, a follow-up interview.

• Completing a short online survey
• Sharing perspectives on team engagement in a hybrid work settin
• Participating in a voluntary follow-up interview, if invited

Further details will be provided directly to participating organizations and individuals. Participation is voluntary, and responses will be kept confidential.

Why Participate

By participating, organizations and individuals may help advance understanding of what supports engagement in hybrid teams. The findings may also offer valuable insight for leaders seeking to strengthen team connection, trust, support, and performance in evolving work environments.

This research aims to generate practical, evidence-informed insights that are grounded in real workplace experience.

Interested in Learning More or Participating?

If your organization is interested in learning more about the study or exploring participation, please get in touch.